I tried it a few years ago and it blew goats, but I'm thinking about giving it another chance since it's been a few years, they're using linux now instead of NT 4 and maybe they got their shit together.

anyone have experience?

I only know what my friend in Gold Server Tech Support says about it.... that it sucks ass but it's better than a lot of other options. I think he said it was "Too User Friendly"...

we use it, but thats more of the windows guys.. they dig it.

but im in the process of getting openview in house here soon.

hp openview? thats what we got up here at work...

whatcha plannin on usin it for at home...?

Isn't Gold Tech support just support in English not Engrish?

Um. Sort've. It's different between Home/Small Office and Small/Medium Business.

Regular support for Home/Small Business goes to India.
+$60 for Gold Support = American operator, fewer step-by-step troubleshooting steps.

When you get Gold Server tech support you get an American operator and faster response times on all aspects of your support.

It's been three years since I've been in sales so I can't give you the verbatim details.

no work.